Return Policy
We value your satisfaction and want you to be happy with your purchase. If you are not completely satisfied with your order, you may be eligible to return it within 30 days of delivery.
Eligibility for Returns
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process
To initiate a return, please contact our customer support team at info@orbitforex.in with your order number and reason for return.
Once your return request is approved, we will provide instructions for returning the item.
Refunds
After we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@orbitforex.in.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, please contact us at:
Orbit Forex
Email: info@orbitforex.in
Address: B505/10, 5th Floor, BSEL Tech Park, Sector 30A, Vashi, Navi Mumbai, Maharashtra 400703
Corporate Office Address : 185 Victoria St, London, SWIE 5NE, United Kingdom